Refund Policy
Last updated: June 30, 2026
The Memory Bar is operated by Laurence Fuller. We want you to be happy with your purchase.
30-day money-back guarantee
If you're not satisfied with a paid plan (Monthly, Yearly, Lifetime or Teams), you may request a full refund within 30 daysof your purchase or most recent renewal.
How to request a refund
Refunds are processed by our Merchant of Record, Paddle.com. To request a refund:
- Visit paddle.net and look up your purchase using the email you bought with, or
- Reply to the receipt email you received from Paddle, or
- Contact us through the in-app support channel and we'll forward your request to Paddle.
How refunds are handled
Approved refunds are returned to the original payment method, usually within 5–10 business days depending on your bank or card issuer. Once a refund is issued, the associated Pro access is revoked.
Subscription cancellations
You can cancel a recurring subscription at any time from the in-app "Manage" link, which opens Paddle's customer portal. After cancellation, your paid access continues through the end of the current billing period and is not renewed.
Chargebacks
If you don't recognise a charge, please contact us or Paddle first so we can resolve it quickly. Disputed charges and chargebacks result in Pro access being revoked.
Contact
For refund questions, contact Paddle via paddle.net, or reach Laurence Fuller through the in-app support channel.